jilimm Privacy Policy — Your Data, Handled with Care

When you register and use jilimm, we collect certain personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals via GCash, Maya, or other supported PHP payment channels. We also collect technical data such as your device type, operating system, IP address, and browser information to help us maintain platform security and improve your mobile experience. When you play games or place bets, we record transaction histories, game activity logs, and session data so that we can resolve disputes, detect fraud, and comply with applicable regulations. If you contact our support team, we retain records of those communications to ensure consistent and accurate assistance. We do not collect any information beyond what is reasonably necessary to provide you with a safe, fair, and enjoyable gaming experience. All data collection is carried out transparently and in accordance with applicable Philippine data privacy laws.

The personal information we collect is used primarily to create and manage your jilimm account, process your deposits and withdrawals in Philippine pesos, and verify your identity as required by our responsible gaming and anti-fraud obligations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies — we do not send unsolicited promotional messages without your consent. Your gameplay and transaction data helps us detect unusual activity, prevent unauthorised access, and ensure that all games are conducted fairly for every player on the platform. Technical data such as device and session information is used to optimise the platform's performance on mobile devices and to troubleshoot any issues you may encounter. We may use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify you personally. We will never use your personal information to make automated decisions that significantly affect your rights without giving you the opportunity to seek human review. Our use of your data is always proportionate, purposeful, and limited to what is genuinely needed to serve you well.

jilimm does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — your data belongs to you, and we treat it that way. We may share limited personal information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers, but only to the extent necessary for them to perform their specific functions. All third-party partners we work with are contractually required to handle your data securely and in compliance with applicable privacy standards. In certain circumstances, we may be legally required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we receive a valid legal request or are obligated to do so under applicable law. If jilimm undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, but you will be notified of any such change and your rights will be preserved. We will never share your data with any party that does not have a legitimate, documented reason to access it. Whenever data is shared with third parties, we take reasonable steps to ensure it remains protected throughout the transfer and processing.

We take the security of your personal information seriously and have implemented a range of technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the jilimm platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your login credentials, payment details, and personal information are protected in transit. Sensitive data stored on our servers is encrypted at rest, and access to personal data is strictly limited to authorised personnel who require it to perform their job functions. We conduct regular security assessments and vulnerability testing to identify and address potential risks before they can affect our players. In the event of a data breach that poses a risk to your rights or freedoms, we will notify you and the relevant Philippine authorities as required by law, and we will take immediate steps to contain and remediate the incident. You also play an important role in keeping your account secure — we strongly encourage you to use a strong, unique password and to enable any available account security features. If you suspect any unauthorised activity on your account, please contact our support team immediately so we can investigate and take appropriate action.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal, regulatory, and contractual obligations. Transaction records, identity verification documents, and account activity logs may be retained for a minimum period as required by applicable Philippine laws and gaming regulations, even after your account has been closed. Data that is no longer needed for any legitimate purpose is securely deleted or anonymised so that it can no longer be linked back to you. If you request the deletion of your account, we will process your request promptly and remove your personal data from our active systems, subject to any retention obligations that prevent immediate deletion. We do not retain data in a form that identifies you for longer than is strictly necessary, and we periodically review our data holdings to ensure that outdated or unnecessary information is disposed of appropriately. You may contact our support team at any time to ask about the specific retention periods that apply to your data. Our goal is to hold your information only for as long as it genuinely serves a legitimate purpose, and no longer.

As a player based in the Philippines, you have specific rights under applicable data privacy legislation regarding the personal information we hold about you. You have the right to access your personal data at any time and to receive a clear explanation of how it is being used, and you may submit a request to our support team to obtain a copy of the information we hold on your account. If any of your personal information is inaccurate or out of date, you have the right to request that we correct it promptly, and we will update our records accordingly. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention requirements that apply. If you believe that our processing of your data is causing you harm or is not in compliance with applicable law, you have the right to object and to lodge a complaint with the National Privacy Commission of the Philippines. You may also request that we restrict the processing of your data in certain circumstances, such as while a dispute about its accuracy is being resolved. We are committed to honouring all valid data subject requests in a timely and transparent manner, and we will never penalise you for exercising your rights.

jilimm uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to provide you with a smooth and personalised experience on both desktop and mobile devices. Essential cookies are required for the platform to operate and cannot be disabled, as they handle functions such as keeping you logged in and maintaining your session security. We may also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the overall user experience. You can manage your cookie preferences through your browser settings at any time, and you may choose to block or delete non-essential cookies without affecting your ability to use the core features of the platform. We do not use cookies to track your activity across unrelated third-party websites, and we do not share cookie data with advertisers. Any data collected through cookies is handled in accordance with the same privacy standards that apply to all other personal information we process. If you have questions about our use of cookies, our support team is available to provide further clarification.

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal and regulatory requirements in the Philippines. When we make material changes to this policy, we will notify registered players through the platform or via their registered contact details, and the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal information. Your continued use of the jilimm platform after any updates have been published constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact our support team to arrange the closure of your account. Minor clarifications or corrections that do not materially affect your rights may be made without specific notification, but the most current version of this policy will always be available here. If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to our support team and we will be happy to assist you.